Terms & Conditions

Travel Era Holiday operates as a contracted partner with authorized service providers for hotels, flights, visa assistance, sightseeing, transfers, and other travel-related services. All bookings and arrangements are facilitated through our authorized partner network and are subject to their individual operating policies, availability, and service terms.

We do not own or operate airlines, hotels, transport companies, visa facilitation centers, or other third-party service providers. Therefore, Travel Era Holiday shall not be liable for any delays, service changes, cancellations, or operational issues caused by third parties beyond our control.

By booking a holiday package, the traveller acknowledges and accepts that all services are delivered through authorized contracted partners and agrees to comply with the respective terms of each service provider.

• A booking is confirmed only upon receipt of the required advance payment.
• Final package cost may change depending on availability, fare fluctuations, currency exchange rates, or any increase in taxes/fees imposed by suppliers or government authorities.
• All traveller details, including passport copies, must be provided accurately at the time of booking.
• Any special requests (e.g., room preference, meal preference, early check-in, etc.) are subject to availability and cannot be guaranteed.

• Cancellation charges apply as per the policy of airlines, hotels, visa offices, and other third-party service providers.
• Refunds, if applicable, will be processed only after receiving refunds from respective suppliers.
• Visa fees, insurance fees, convenience fees, and service charges are non-refundable under any circumstances.
• No refund for no-show, unused services, or early return from the trip.

• Travel Era Holiday provides visa assistance through authorized partners but does not guarantee visa approval.
• Visa approval or rejection is at the sole discretion of the Embassy/Consulate.
• In case of visa rejection, all third-party charges remain non-refundable.
• Travellers must ensure their passport has a minimum validity of 6 months from the travel date.

• Travel insurance is strongly recommended for all international trips.
• Insurance claims must be made directly with the insurance provider.
• Travel Era Holiday is not responsible for any claim rejection by the insurance company.

• Itinerary may change depending on weather conditions, operational issues, or local events.
• Hotels, flights, and sightseeing tours are subject to availability at the time of booking.
• In case of unavailability, an equivalent alternative of similar category will be provided.

• Travellers must carry valid travel documents such as passport, visa, travel insurance, and IDs.
• Any loss of travel documents, baggage, or personal belongings is the traveller’s responsibility.
• Travellers must follow local laws, regulations, and customs during their trip.
• Any damage caused to hotel property, vehicles, or equipment must be compensated directly by the traveller.

• Travellers must inform us of any medical conditions prior to booking.
• Travel Era Holiday is not liable for any injury, illness, accident, or death during travel.
• All travel is undertaken at the traveller’s own risk.

Travel Era Holiday shall not be held responsible for any delays, cancellations, or interruptions caused by events beyond control, including natural disasters, political unrest, pandemic/epidemic, strikes or government restrictions, and technical failures by airlines or hotels. No refunds or compensation will be provided for force majeure situations.

By making any booking with Travel Era Holiday, the traveller confirms that they have read, understood, and agreed to all the above Terms & Conditions.